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The network and the data center are the
lifeblood of today’s enterprise. Even a
short period of downtime can potentially
cost millions, cripple operations and drive
customers away. The solution to minimizing downtime is remote management.
§ Manage network and IT assets from virtually anywhere over the Internet or dial-up
§ Maximize uptime by quickly troubleshooting and repairing IT equipment from anywhere, at any time
§ Save time, simplify operations and minimize costs by consolidating management
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Improve support and customer service
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| REMOTE
CONTROL |
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Technicians can also remotely
control uses PC's and chat with them |
| REMOTE CONFIGURATION |
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Reduce the
complexity of managing PCs by
defining standard registry
settings |
| NO USER INTERRUPTION |
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All interactions with the Customer machine occur in the background without the User being interrupted
or even aware of what is being done
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